M25 Control Room Operator - 4 On/4 Off Shifts, £20/hr

Randstad CPE; Dartford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major highways management contractor is seeking Control Room Operators in Dartford for a 6-month freelance contract. You will work 48 hours per week on a shift pattern of 4 days on, 4 days off, performing duties such as providing customer service support, alerting emergency services, and handling incident management on the M25. A valid driver's license is necessary for commuting. The role offers £20 per hour, with weekly payments via the agency.

Qualifications

• Experience in customer service roles, especially in control rooms or similar environments.
• Must have a valid driver's license to commute to the Dartford location.
• Willingness to undergo training at the South Mimms Training Centre.

Responsibilities

• Provide customer service support related to incidents on the M25.
• Alert emergency services and maintenance operatives of incidents.
• Log incident information and maintain a timeline.
• Make arrangements for cleanup and repairs.

Skills

Customer service experience

Ability to drive

Job description

A major highways management contractor is seeking Control Room Operators in Dartford for a 6-month freelance contract. You will work 48 hours per week on a shift pattern of 4 days on, 4 days off, performing duties such as providing customer service support, alerting emergency services, and handling incident management on the M25. A valid driver's license is necessary for commuting. The role offers £20 per hour, with weekly payments via the agency.