M&E Sales Coordinator

Village Hotels - Solihull - M&E; Cheswick Green; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink

Friends & Family

Retail & Lifestyle

Employee Support

Job summary

Village Hotels - Solihull - M&E is seeking a Meetings & Events Sales Coordinator to drive corporate meetings, private events, and VWorks coworking sales. You’ll manage from the first call to contract, blending administrative precision with persuasive, personable communication to close deals and keep events on track.

You’ll generate new business, handle the complete booking journey, support member sign ups and payments, and serve as the bridge between clients and hotel operations.

Qualifications

• Attitude and energy to close deals and build relationships.
• Strong communication and organizational skills.
• Willingness to learn and grow in hospitality sales.

Responsibilities

• Generate new business across Meetings & Events, Local Corporate and VWorks spaces.
• Manage full booking journey with accurate proposals and data integrity.
• Process new sign ups and monthly payment administration for members.
• Coordinate detailed requirements between client and hotel operations.

Skills

Lead generation

Sales coordination

Event booking management

Client relationships

Tools

CRM systems

Microsoft Office

Job description

The Role Outline: Your Shift at a Glance

As our Meetings & Events Sales Coordinator, you are the commercial driving force behind our corporate meetings, private events, and VWorks coworking spaces. You will handle the entire journey from the first phone call to the final contract, blending sharp administrative precision with the natural charm needed to close deals, retain members, and ensure every meeting and event runs flawlessly.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives

We live our culture through four simple commitments:

• We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose.

• We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.

• We Care: We care about our impact on guests, the community, and each other.

Your Shift: What You’ll Actually Be Doing

As our Meetings & Events Sales Coordinator, you are the engine of the shift. We trust you to handle:

• The Hustle: Generating new business across Meetings & Events, Local Corporate, and our VWorks club. You will proactively research leads, pitch our meeting rooms and event spaces, and ruthlessly chase down your targets.

• The Details: Managing the complete booking journey for all meetings and events. You will supply accurate proposals, post revenues, and uphold absolute data integrity in our systems, replacing guesswork with quantifiable application velocity metrics to measure your conversion success.

• The Community: Championing the VWorks membership. You will process new sign ups, manage the monthly payment administration, and build genuine relationships with members to encourage long term retention.

• The Bridge: Acting as the vital link between the client and the hotel floor. You will coordinate all Meetings & Events details with total precision, elevate issues swiftly, and ensure the operations team delivers exactly what you promised.

How We Succeed Together

We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your area and make decisions on the fly. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications and internal moves. We constantly Innovate & Progress so we can Inspire Excellence and smash our targets together.

Selling Our Benefits

• Gym Membership: 2 x complimentary gym memberships at your home hotel.

• Hotel Stays: Hotel rooms from £20 across 35 hotels.

• Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.

• Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.

• Retail & Lifestyle: Hundreds of brand discounts via the Village app.

• Support: 24/7 Mental Health support via our Employee Assistance Programme.

Think You’ve Got the Right Energy?

We are not looking for perfect CVs, we are looking for great people. If you are a confident communicator with a sharp eye for detail and a drive to close the deal, we want to hear from you. Bring your personality, your drive, and your ambition.