Lymedale - Logistics Plant Service Engineer

New Look; Newcastle-under-Lyme; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

40% staff discount

Runway rewards platform discounts

Contributory pension scheme

Profit-related bonus scheme

Enhanced parental leave

Private Medical Scheme

Buy more holiday

Birthday day off

Cycle2Work

Free on-site parking

Subsidised canteen

Job summary

New Look is seeking a dedicated Plant Service Engineer for our Distribution Centre in Newcastle‑under‑Lyme. You will maintain and service all plant equipment, lead the Plant Service Engineering team, and ensure maintenance is executed per manufacturer schedules and statutory requirements.

You will drive continuous improvement, manage workload, and ensure documentation is accurate while supporting safety and efficiency in daily operations.

Qualifications

• Proven ability to perform planned and preventive maintenance on plant equipment.
• Ability to interpret mechanical drawings and schematics.
• Strong understanding of health and safety practices in a manufacturing environment.
• Experience leading engineering staff and coordinating workload.

Responsibilities

• Provide plant service with focus on planned maintenance and breakdown support.
• Develop and implement preventative maintenance plans per manufacturer recommendations.
• Lead and oversee Plant Service Engineering staff to manage workload.
• Maintain up-to-date equipment drawings and documentation; ensure reports are complete.
• Promote health and safety and ensure compliance with ESSOW standards.
• Coordinate spares and supplier interactions to support maintenance activities.
• Liaise with operations to align workload with production needs.
• Audit PSE work and provide feedback to improve processes.

Skills

Mechanical understanding

PPM knowledge

Reading drawings

Bench fitting

PC literate

Maintenance experience

Maths & English A/B

Team leadership

Education

ONC/HNC Mechanical

NVQ Level 2/3 Technical

GCSE Maths & English A/B

Job description

Lymedale - Logistics Plant Service Engineer

Newcastle ST5 9QD, UK

Job Description

Posted Thursday 23 July 2026 at 01:00

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

The Role:

We are seeking a Plant Service Engineer to join our Distribution Centre in Newcastle‑under‑Lyme. In this role, you will proactively maintain and service all plant equipment in line with manufacturers’ recommendations and the Planned Preventative Maintenance (PPM) schedule, while providing leadership and oversight to Plant Service Engineering staff to ensure effective workload management.

Being part of the New Look Team means you get access to a great range of benefits & perks..

• You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
• Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
• Plan for you retirement while you work with our contributory private pension scheme.
• We’re all about celebrating our success, so we have a profit-related bonus scheme.
• Our family-friendly policies include enhanced maternity, paternity and adoption leave and shared parental leave.
• Receive quick access to consultations and treatments with Private Medical Scheme, paid for by us.
• Big trip on the cards? Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year.
• Do your bit for the environment and save money with our Cycle2Work scheme.
• Driving in? There’s free secure on-site parking available for your convenience.
• Grab a bite at our on-site subsidised canteen.

Please note – these benefits and perks are non-contractual and may be changed from time to time.

What You’ll Be Doing

• Provide a service, measured against departmental responsibilities, objectives , and KPI’s. (Key performance indicators).
• When required, assist with the development and implementation of an effective planned preventative maintenance programme in line with the manufacturer’s recommendations ensuring compliance with all current statutory legislation.
• Work efficiently when carrying out routine & breakdown maintenance, making use of documentation and stores systems.
• Promote continuous improvement and change through own initiatives, by raising the awareness of plant issues and improvements to the engineering team leader.
• Actively promote health and safety within the team assisting and ensuring standard activities have been assessed and adopt ESSOW’s( Engineering Safe Systems of Work).
• Assist with an effective fault response service, in line with business requirements, i.e. holiday cover or increase in business requirements.
• Ensure all equipment drawings and documentation is up to date, raise any concerns to the engineering Team Leader.
• Ensure all reporting, recording, and administration requirements are achieved.
• Assist the team leader in establishing and promoting your training/development plan to help improve your departmental responsibilities and help ensure your plan is achieved.
• Assist the Engineering team leader by ensuring the recommended and any additional spares where required are available in the stores; assist with recording and managing spares usage in line with the control and purchasing systems.
• Accountable for the major and minor plant services.
• Audit PSE work and feedback.
• Organise workload from Workmate for the PSE team, liaise with Operational team to fulfil work.
• Ensure Workmate information is up to date and relevant.

Who You Are

• Mechanical appreciation toward PPM schedules
• Ability to understand mechanical drawings.
• PC literate.
• Bench fitting skills.
• ONC/HNC Mechanical
• Knowledge of plant maintenance & maintenance experience.
• Grades A & B in Maths and English.
• NVQ 2&3 Technical

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.