Luxury Watch Client Advisor & Experience Leader

Richemont; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury goods company is seeking an IWC Client Advisor in London. The role focuses on delivering exceptional client experiences and achieving sales targets. Responsibilities include hosting clients, maintaining the boutique's visual standards, and managing customer relationships. Ideal candidates will have strong selling skills, emotional intelligence, and fluency in English and local languages. This position offers a unique opportunity to join a prestigious brand.

Qualifications

• Professional background in Sales or Hospitality is preferred.
• Fluent in local language and English, ideally one more tourist language.
• Ability to adapt approach to each client.

Responsibilities

• Deliver outstanding client service and treatment to differentiate from competition.
• Engage in CRM activities such as daily prospect follow-up.
• Organize and execute all operational tasks with care.

Skills

High emotional intelligence

Strong selling skills

Excellent communication

Team player

Fluent in English and local language

Education

General education

Professional background in Sales or Hospitality

Job description

A luxury goods company is seeking an IWC Client Advisor in London. The role focuses on delivering exceptional client experiences and achieving sales targets. Responsibilities include hosting clients, maintaining the boutique's visual standards, and managing customer relationships. Ideal candidates will have strong selling skills, emotional intelligence, and fluency in English and local languages. This position offers a unique opportunity to join a prestigious brand.