Luxury Travel Agent

Travel Trade Recruitment Limited; Ashby-de-la-Zouch; On-site; GBP 30,000 - 35,000; Full time

Job summary

An independent travel agency in Ashby-de-la-Zouch is seeking a passionate Travel Consultant to join their new branch. The role involves providing exceptional customer service, selling a variety of holiday products, and creating tailor-made itineraries. Ideal candidates will have experience in a retail travel agency and excellent communication skills. Competitive salary with uncapped commission and 30 days annual leave offered.

Benefits

Uncapped commission structure

30 days annual leave

Pension scheme

Training and career development

Employee travel discounts

Flexible rota patterns

Qualifications

• Experience in a retail travel agency and desire for a more senior position.
• Proven track record of achieving sales targets.
• Flexibility to work 5 days a week including Saturdays, no Sundays.
• Experience in tailor-making itineraries and managing or mentoring staff.

Responsibilities

• Provide high-quality customer service and build long-term relationships.
• Sell a wide range of holiday products and manage store operations.
• Create and convert holiday enquiries into sales.
• Collaborate with suppliers to craft bespoke holiday experiences.

Skills

Broad destination knowledge

Excellent communication skills

Customer service skills

Sales skills

Job description

Overview

Bespoke Independent Travel Agency offering a full 360 travel consultancy service to its discerning customers seeking a Travel Consultant for their new Leicestershire branch. Offering a traditional luxury travel consultant service face to face and over the phone creating tailor-made itineraries, as well as taking advantage of the latest tech with an online booking platform, you really can get it right for your clients.

If you have Travel Industry experience and are passionate about what you do and wish to forge a long successful career this is a great Travel Company to join. Based in Leicestershire this is commutable form Burton/Tamworth/Loughborough and surrounding. This company are committed to providing expert, personalised travel advice, outstanding customer service, and bespoke holiday solutions.

Responsibilities

• This is a hands-on, customer-facing role designed for someone who is passionate about travel, thrives in a sales environment, and is ready to take on additional responsibility.
• You will be instrumental in the store\'s success—selling a wide range of holidays, building long-term customer relationships, and supporting the day-to-day running of the business.
• Create and convert holiday enquiries across a wide range of products, including package holidays, cruises, tailor-made itineraries, and dynamically packaged trips.
• Deliver high-quality, personalised customer service that drives loyalty and repeat business.
• Assist with the daily operations of the store, including team support, store presentation and customer flow.
• Work with mainstream and niche suppliers, airline consolidators, destination management companies (DMCs), and cruise lines to create bespoke holiday experiences.

Experience Required

• The role will suit someone currently working in a retail travel agency who is looking for their next step into a more senior or assistant managerial position.
• In addition, you will have broad destination knowledge, excellent communication and customer service skills and a proven track record of achieving targets.
• You will be able to work 5 days a week, office hours with flexible to work Saturdays (a day off in lieu). No Sundays!
• Ideally you will also have some experience of tailor-making itineraries, and some experience of managing, supervising or mentoring staff.
• You must be passionate about travel and creating memorable experiences for your customers.

The Package

• Salary is dependent on experience, but very competitive in the current market, with an uncapped commission structure. In addition they offer:
• Uncapped commission structure realistic OTE of £30k pa - £35k pa
• 30 days annual leave (including bank holidays)
• Pension scheme
• Familiarisation trips (subject to availability and performance)
• Training and career development opportunities
• Employee travel discounts
• Flexible rota patterns with Sundays always off
• Opportunity to influence the growth and culture of a brand-new retail store

Interested?

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work in the UK. Unfortunately unsuccessful candidates will not be contacted due to high volume of applications