Luxury Spa Lounge Supervisor - Lead Guest Experience

Grantley Hall; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hospitality property is hiring a Spa Lounge Supervisor in Harrogate. This full-time role offers a competitive salary and tips, with responsibilities including guest engagement and ensuring excellent service. The ideal candidate will have a hands-on approach, a passion for hospitality, and excellent communication skills. Benefits include complimentary meals, development opportunities, and discounts on hotel services. Join a prestigious team dedicated to luxury hospitality in the beautiful North Yorkshire countryside.

Benefits

Complimentary meals whilst on duty

31 days annual leave

Discounted stays at Grantley Hall

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Hands on approach to work, always being productive and looking to improve.
• Detail oriented and drives standards.
• Ability to meet deadlines and work under pressure.

Responsibilities

• Assist with guest queries about the Spa Lounge Food & Beverage menu.
• Engage with guests and team members to meet their needs.
• Maintain good working relationships with colleagues across departments.

Skills

Hands on approach to work

Passionate about hospitality

Detail oriented

Positive attitude

Excellent communication skills

Ability to meet deadlines

Motivated to go the extra mile

Use of own initiative

Job description

A luxury hospitality property is hiring a Spa Lounge Supervisor in Harrogate. This full-time role offers a competitive salary and tips, with responsibilities including guest engagement and ensuring excellent service. The ideal candidate will have a hands-on approach, a passion for hospitality, and excellent communication skills. Benefits include complimentary meals, development opportunities, and discounts on hotel services. Join a prestigious team dedicated to luxury hospitality in the beautiful North Yorkshire countryside.