Luxury Showroom Sales Advisor

Rhodium Consulting; England; On-site; GBP 25,000 - 27,000; Full time

Job summary

A luxury flooring retailer in the United Kingdom is seeking a Showroom Sales Advisor to provide exceptional customer service in an elegant showroom environment. The role requires strong organizational skills, a proactive approach, and a passion for interior design. The ideal candidate will support the showroom team by engaging with customers, processing sales, and maintaining showroom standards. This full-time position offers a competitive salary and performance bonuses.

Benefits

Competitive salary package

Paid training and ongoing development

Generous holiday allowance

Company pension

Healthcare cash plan

Employee discount

Wellbeing initiatives

Qualifications

• Friendly, confident, and professional communicator.
• Experience in customer service or sales is desirable.
• Excellent organization skills and ability to multitask.
• Strong written and verbal communication skills.

Responsibilities

• Handle inbound sales enquiries and make outbound calls.
• Create quotations, process payments, and arrange deliveries.
• Provide advice on flooring options and pricing.
• Maintain accurate CRM updates and manage customer notes.
• Welcome customers and build strong client relationships.

Skills

Customer service

Sales experience

Communication skills

Organization

Teamwork

Job description

Job ID: AD99

Showroom Sales Advisor Luxury Interiors

Location Bury St Edmunds

Salary: £25,000 £27,000 base + performance bonus (OTE approx. £33,200)

Location: Suffolk

Job Type: Full‑time, weekend working on a rata basis

About the Role

Are you enthusiastic, customer‑focused, and passionate about interiors? A prestigious luxury flooring retailer is seeking a professional and personable Showroom Sales Advisor to join their Suffolk team. This is a wonderful opportunity to be part of a growing, high‑end brand known for beautiful products, elegant showrooms, and exceptional customer service.

As a Sales Advisor, you will play a key role in supporting the showroom team and ensuring every customer receives an outstanding experience. You will be confident engaging with customers in person, over the phone, and via email adapting your tone seamlessly across communication channels.

This is a busy, hands‑on role that requires strong organisation, a proactive approach, and the ability to prioritise effectively. A natural interest in design and interiors will help you guide customers through product options and create an enjoyable, luxury‑focused showroom visit.

Key Responsibilities

• Handle inbound sales enquiries and make outbound calls to the customer database
• Create quotations, process payments, arrange deliveries, and manage aftersales care
• Provide advice on suitability, sizing, pricing, and flooring options
• Maintain accurate CRM updates and customer notes
• Prepare and send sample requests
• Welcome customers to the showroom and build strong client relationships
• Ensure the showroom remains tidy, elegant, and true to luxury standards
• Provide refreshments during appointments
• Confirm upcoming appointments with customers

Requirements

• A friendly, confident, and professional communicator
• Experience in customer service or sales (showroom or retail desirable)
• Excellent organisation skills and ability to multitask
• Strong written and verbal communication across phone, email, and in‑person interactions
• A proactive, positive attitude and a passion for interiors
• Ability to work well as part of a team and support day‑to‑day showroom operations

Benefits Work With a Growing Luxury Brand

• Supportive, friendly, and welcoming team
• Competitive salary package with bonus potential
• Paid training and ongoing development
• Employee assistance programme
• Generous holiday allowance with the option to buy additional days
• Enhanced parental leave
• Company pension
• Healthcare cash plan
• Employee discount, plus friends & family perks
• Wellbeing initiatives, including Mental Health First Aiders
• Two paid volunteering days per year

Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates.