Luxury Retail Sales Assistant - Fulham Road

CH CAROLINA HERRERA; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury lifestyle brand in London is seeking a Full-Time Sales Associate to create a pleasant shopping environment and provide excellent customer service. The role includes achieving sales targets, maintaining store standards, and managing inventory. Ideal candidates should have a focus on customer loyalty and experience in retail sales.

Qualifications

• Strong focus on customer experience and loyalty.
• Ability to work in a fast-paced environment.
• Experience in retail sales preferred.

Responsibilities

• Provide excellent customer service following company protocol.
• Maintain and develop the store Client book.
• Replenish products on the sales floor.
• Achieve individual sales targets and KPIs.
• Assist with merchandising and inventory activities.
• Process transactions accurately.

Skills

Excellent customer service

Sales targets achievement

Time management

Job description

CH Carolina Herrera is House of Herrera’s luxury lifestyle brand. As one of the most prominent projects in the industry, CH Carolina Herrera’s immediate success was backed by Venezuelan designer Carolina Herrera’s career as a global icon in luxury and timeless elegance. Featuring accessories, women’s, men’s and children’s collections, the brand rapidly established itself with more than 400 stores in Europe, the Americas, Middle East and Asia. Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organisation. Our aim is for you to become a part of our project and accomplish your goals by our side. CH Carolina Herrera is currently recruiting Sales Associate (Full Time) for our boutiques in London.

The Sales Associate is responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service and driving customer loyalty.

Responsibilities

• Providing excellent customer service following the company customer experience protocol- Maintaining and developing the store Client book (sales after care)
• Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards
• Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
• Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean and stocked
• Processing transactions accurately and efficiently
• Complying with all sales related policies and procedures