Luxury Retail Key Holder (Part-Time) – Customer Champion

Crew Clothing Petersfield; Sheet; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Uniform contribution

Pension plan

Referral program

Professional development

Empowering work environment

Job summary

Crew Clothing Petersfield is seeking a part-time Key Holder to deliver exceptional customer service and uphold store standards in a busy, fashion-forward environment.

The role involves driving sales, guiding customers on product features, and supporting multichannel options while maintaining a welcoming store atmosphere. Prior retail experience is essential; familiarity with luxury fashion is a plus.

Qualifications

• Customer service focused.
• Good communication skills.
• Experience in retail industry.
• Good IT skills.
• Experience of working in a luxury fashion brand.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about our product to the customer including features and benefits and stock availability.
• Promote our multi-channel shopping options to ensure maximum customer satisfaction.
• Provide an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility in order to meet the needs of the store.

Skills

Customer service

Communication skills

Retail experience

Job description

Crew Clothing Petersfield is seeking a part-time Key Holder to deliver exceptional customer service and uphold store standards in a busy, fashion-forward environment.

The role involves driving sales, guiding customers on product features, and supporting multichannel options while maintaining a welcoming store atmosphere. Prior retail experience is essential; familiarity with luxury fashion is a plus.