Luxury Restaurant & Bar Manager - Lead Team & Profit

Harvey Nichols; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury department store in Bristol is seeking a Restaurant Manager to lead its renowned Second Floor Restaurant and Bar. This role involves overseeing operations, managing budgets, and ensuring exceptional customer experiences. Ideal candidates will have a high-end restaurant background, excellent customer service skills, and a passion for food and beverages. With a commitment to inclusivity, the company offers career development and various employee benefits, fostering a vibrant and welcoming environment.

Benefits

Up to 40% off fashion

Up to 40% off hospitality

30% off beauty and perfumery, wine and spirits

Clothing allowance

Competitive service charge (TRONC)

Qualifications

• Successful high-end bar and restaurant background with team supervision experience.
• Excellent attention to detail and customer service skills.
• Strong knowledge of the food and beverage industry, especially cocktails.
• Impeccable command of the English language.
• Passion for beverage and knowledge of wines and liquors.

Responsibilities

• Manage budgets and analyze sales trends for profitability.
• Recruit, train, and motivate staff to deliver exceptional service.
• Coordinate kitchen, bar, and front-of-house teams for seamless service.
• Plan marketing and menu strategies with the head chef.
• Handle customer queries and complaints professionally.

Skills

Customer service skills

Attention to detail

Knowledge of food and beverage industry

Team leadership

Flexibility

Job description

A luxury department store in Bristol is seeking a Restaurant Manager to lead its renowned Second Floor Restaurant and Bar. This role involves overseeing operations, managing budgets, and ensuring exceptional customer experiences. Ideal candidates will have a high-end restaurant background, excellent customer service skills, and a passion for food and beverages. With a commitment to inclusivity, the company offers career development and various employee benefits, fostering a vibrant and welcoming environment.