Luxury Reservations & Events Specialist

The Oxford Collection; Oxford; On-site; GBP 27,000 - 32,000; Full time

Job summary

A luxury hotel group in Oxford is seeking a Reservations and Events Coordinator to manage room and event bookings. The ideal candidate will have excellent communication skills, a proactive approach, and experience in the luxury hospitality sector. Responsibilities include processing reservations, managing guest relations, and maximising revenue through effective rate management. The position offers a competitive salary and benefits including discounts on food and holiday entitlements.

Benefits

50% discount on food within restaurants

Up to £700 recruitment incentive

Pension scheme

28 days holiday inclusive of bank holidays

Qualifications

• Experience within the luxury hospitality sector is beneficial.
• Proven skills in managing reservations and guest relations.
• Ability to work independently and collaboratively under pressure.

Responsibilities

• Manage all room and event reservations for The Oxford Collection.
• Process deposits and ensure guests understand cancellation policies.
• Maximise revenue through selling and up-selling.

Skills

Excellent communication and interpersonal skills

Self-motivated and results-oriented

Highly organised under pressure

Reservations and events experience

Job description

A luxury hotel group in Oxford is seeking a Reservations and Events Coordinator to manage room and event bookings. The ideal candidate will have excellent communication skills, a proactive approach, and experience in the luxury hospitality sector. Responsibilities include processing reservations, managing guest relations, and maximising revenue through effective rate management. The position offers a competitive salary and benefits including discounts on food and holiday entitlements.