Luxury Overnight Auditor: Front Desk & Finance

The Montcalm Mayfair; City of Westminster; On-site; GBP 24,000 - 32,000; Full time

Job summary

A luxury hotel in London is seeking a Night Auditor to manage overnight front desk duties and ensure financial accuracy. Responsibilities include balancing guest accounts, processing late check-ins, and serving as the primary contact for guests during night hours. Ideal candidates should have a background in hospitality or relevant experience, strong numeracy skills, and proficiency in hotel management systems. This is an excellent opportunity to be part of a prestigious hotel team providing exceptional service.

Benefits

Competitive salary

28 holidays including bank holidays

Cash-back health benefits

Discounted gym membership

Regular training and development

Qualifications

• Previous experience as Night Auditor or in Front Office operations.
• Fluent English required; additional languages are an advantage.

Responsibilities

• Complete nightly financial audits, balancing guest accounts and revenue.
• Prepare and deliver daily reports for management.
• Process late check-ins and guest requests.
• Serve as a professional point of contact overnight.
• Manage guest complaints and issues efficiently.

Skills

Strong numeracy skills

Guest service

Financial reconciliation

Operational standards

Communication

Education

Diploma or certificate in Hospitality or equivalent experience

Tools

Opera PMS

Job description

A luxury hotel in London is seeking a Night Auditor to manage overnight front desk duties and ensure financial accuracy. Responsibilities include balancing guest accounts, processing late check-ins, and serving as the primary contact for guests during night hours. Ideal candidates should have a background in hospitality or relevant experience, strong numeracy skills, and proficiency in hotel management systems. This is an excellent opportunity to be part of a prestigious hotel team providing exceptional service.