Luxury Optical Concierge — Premium Service & Bonuses

David Clulow; Guildford; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Frame allowance

Training & development

Staff discounts

Free eye tests

OneSight Foundation

Job summary

David Clulow Opticians delivers premium optical care and designer eyewear across the UK. This role focuses on welcoming customers, guiding them through our curated selection and assisting with fittings and eye care using advanced testing technologies.

We offer ongoing training in optical knowledge and luxury service, plus staff discounts, eye tests and a contribution toward frames. Earn monthly bonuses on top of a competitive salary in a refined retail environment.

Qualifications

• No optical experience required; training provided.
• Confident, warm communicator with customers.
• Strong attention to detail and sense of style.

Responsibilities

• Deliver an exceptional customer experience – welcome customers and guide them through frames and lenses.
• Support fittings and adjustments and care for luxury eyewear.
• Assist in high-quality eye care – support pre-screening and optical processes.
• Maintain impeccable store standards, visuals and administration.

Skills

Customer service

Communication

Attention to detail

Teamwork

Fashion awareness

Job description

David Clulow Opticians delivers premium optical care and designer eyewear across the UK. This role focuses on welcoming customers, guiding them through our curated selection and assisting with fittings and eye care using advanced testing technologies.

We offer ongoing training in optical knowledge and luxury service, plus staff discounts, eye tests and a contribution toward frames. Earn monthly bonuses on top of a competitive salary in a refined retail environment.