Luxury Housekeeping Director – Pre-Opening Hotel

Hilton Worldwide, Inc.; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel company in London seeks a Director of Housekeeping to oversee housekeeping operations for a new hotel opening in 2026. This key role demands exceptional leadership and organizational skills to ensure the hotel meets luxury service standards. The ideal candidate will have prior experience in luxury hospitality and a passion for guest satisfaction. Benefits include career growth opportunities and competitive perks.

Benefits

Uniform provided and laundered

Free and healthy meals

Career growth

Team Member Travel Program

28 days holiday including bank holidays

Qualifications

• Exceptional verbal and written communication skills.
• Passionate about delivering unparalleled guest service.
• Previous experience in a luxury hospitality environment.

Responsibilities

• Direct and elevate all housekeeping operations.
• Monitor guest satisfaction metrics and implement improvements.
• Manage departmental budgets and optimize stock control.

Skills

Leadership

Guest service

Communication

Budget management

Problem-solving

Microsoft Office proficiency

Tools

Property Management Systems

Job description

A luxury hotel company in London seeks a Director of Housekeeping to oversee housekeeping operations for a new hotel opening in 2026. This key role demands exceptional leadership and organizational skills to ensure the hotel meets luxury service standards. The ideal candidate will have prior experience in luxury hospitality and a passion for guest satisfaction. Benefits include career growth opportunities and competitive perks.