Luxury Hotel Receptionist — Create Magical Stays

Hand Picked Hotels Ltd; Daventry; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hotel chain in Daventry seeks a passionate Receptionist to deliver exceptional guest experiences. Responsibilities include engaging with guests, maintaining effective communication with the front office, and creating memorable moments. Ideal candidates should have prior luxury hotel experience and proficient computer skills, including knowledge of reservation systems. This full-time position offers competitive pay of £14 per hour, along with various benefits such as company pension, training programs, and holiday pay.

Benefits

Competitive salary

Company pension scheme

Life assurance scheme

Employee Assistance Program

28 days holiday per year

Career progression opportunities

Annual loyalty awards

Online retail discount platform

Qualifications

• Experience in a luxury four or five-star hotel in a front office.
• Passionate about enhancing guest experiences.
• Able to handle pressure and maintain professionalism.
• Proficient in relevant computer systems.

Responsibilities

• Deliver exceptional guest experiences.
• Engage with guests to create memorable moments.
• Communicate effectively with the front office team.
• Maintain a positive and professional demeanor.

Skills

Luxury hotel experience

Emotional intelligence

Computer skills

Guest experience focus

Ability to work under pressure

Tools

Hotel reservation systems

Microsoft Office

Opera

Job description

A luxury hotel chain in Daventry seeks a passionate Receptionist to deliver exceptional guest experiences. Responsibilities include engaging with guests, maintaining effective communication with the front office, and creating memorable moments. Ideal candidates should have prior luxury hotel experience and proficient computer skills, including knowledge of reservation systems. This full-time position offers competitive pay of £14 per hour, along with various benefits such as company pension, training programs, and holiday pay.