Luxury Hotel Floor Porter — Guest Experience Support

Fairmont Hotels and Resorts; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury hotel chain in the United Kingdom is seeking a Casual Housekeeping Floor Porter to ensure the smooth operation of the Housekeeping department. Responsibilities include distributing linen, maintaining cleanliness, and assisting room attendants. The ideal candidate has experience in high-quality hotels, exceptional customer service skills, and is physically fit. This role offers competitive salary, various benefits, and opportunities for career growth.

Benefits

31-33 days of holiday (including public holidays)

Competitive salary

Exclusive discounts at hotels and restaurants

Free stay at The Savoy after probation

Gym access and cycle-to-work scheme

Qualifications

• Previous experience in a similar role within a high-quality or five-star hotel.
• Ability to work in a fast-paced environment while maintaining high standards.
• Physically fit for the demands of the role.

Responsibilities

• Distributing linen and housekeeping supplies to guest floors and pantries.
• Assisting with the upkeep and cleanliness of corridors and service areas.
• Responding promptly to guest requests.

Skills

Customer service

Communication

Organization

Physical fitness

Initiative

Enthusiasm

Job description

A leading luxury hotel chain in the United Kingdom is seeking a Casual Housekeeping Floor Porter to ensure the smooth operation of the Housekeeping department. Responsibilities include distributing linen, maintaining cleanliness, and assisting room attendants. The ideal candidate has experience in high-quality hotels, exceptional customer service skills, and is physically fit. This role offers competitive salary, various benefits, and opportunities for career growth.