Luxury Front Office Duty Manager – Guest Experience Lead

Jumeirah Carlton Tower; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious luxury hotel in London is looking for a Duty Manager to oversee property operations and ensure adherence to service standards. The ideal candidate will have a Bachelor's Degree in Hospitality, be proficient in handling Property Management Systems, and possess strong computer skills. This role offers an inclusive work environment and various benefits, including healthcare and career development opportunities.

Benefits

Colleague discounts on food and beverage

Access to Learning & Development programmes

Health care and insurance benefits

Wellness Benefits – Chiropodist, Flu Jabs, and more

Qualifications

• Exposure to handling Property Management System.
• Proficient in Microsoft Office applications.
• Knowledge of Front Office applications is essential.

Responsibilities

• Supervise property operations, especially the Front Office.
• Conduct room inspections for compliance.
• Handle overbooking situations when necessary.
• Coordinate activities within designated areas.

Skills

Handling Property Management System

Computer literacy with MS Office

Knowledge of Front Office applications

Proficient in English

Education

Bachelor’s Degree in Hospitality or relevant field

Job description

A prestigious luxury hotel in London is looking for a Duty Manager to oversee property operations and ensure adherence to service standards. The ideal candidate will have a Bachelor's Degree in Hospitality, be proficient in handling Property Management Systems, and possess strong computer skills. This role offers an inclusive work environment and various benefits, including healthcare and career development opportunities.