Luxury Front Desk Agent - Lake District, Growth

The Ranch at Rock Creek; Windermere; On-site; GBP 28,000 - 32,000; Full time

Job summary

A five-star luxury hotel in the Lake District is seeking a Front Office Agent to provide exceptional guest experiences. The role includes managing check-ins and coordinating guest requests with various departments. Ideal candidates will have prior guest service experience, strong communication skills, and impeccable attention to detail. This position offers competitive salary, gratuities, and opportunities for growth within the hotel family.

Benefits

Staff meals

Uniform provided

Generous gratuities

Opportunities for growth

Qualifications

• Previous front office or guest service experience, preferably in luxury settings.
• Natural sense of hospitality.
• Positive and proactive mindset.

Responsibilities

• Greets guests with warmth and efficiency.
• Manages check-ins, check-outs, and reservations.
• Coordinates guest requests with various teams.

Skills

Confident communication

Attention to detail

Multitasking under pressure

Team player

Job description

A five-star luxury hotel in the Lake District is seeking a Front Office Agent to provide exceptional guest experiences. The role includes managing check-ins and coordinating guest requests with various departments. Ideal candidates will have prior guest service experience, strong communication skills, and impeccable attention to detail. This position offers competitive salary, gratuities, and opportunities for growth within the hotel family.