Luxury Events Ops Lead — Craft Memorable Guest Experiences

Dorchester Collection; Ascot; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hotel group is seeking an Events Operations Assistant Manager to lead their team at Coworth Park. This role includes ensuring service excellence, coordinating guest experiences, and fostering a positive team atmosphere. Candidates should have strong leadership qualities, excellent English communication skills, and prior experience in a luxury environment. Join us to make a difference in creating unforgettable memories for our guests.

Benefits

Fantastic Employee bonus scheme

Complimentary stays with breakfast

50% discount at selected bars and restaurants

Social events including a Winter ball

Discounts in various high street and online shops

Up to £1000 bonus for referring a friend

Immediate well-being advice access

Qualifications

• Strong communication skills to coordinate with various departments.
• Ability to create memorable experiences for guests.
• Leadership skills to guide and support the Events team.

Responsibilities

• Assist the Events Operations Manager in leading the team.
• Ensure service excellence across events in a luxury setting.
• Coordinate all aspects of guest stays in the hotel.

Skills

Excellent written and spoken English

Good IT skills

Previous experience in a luxury 5* hotel

Flexibility

Tools

Microsoft Office

Job description

A luxury hotel group is seeking an Events Operations Assistant Manager to lead their team at Coworth Park. This role includes ensuring service excellence, coordinating guest experiences, and fostering a positive team atmosphere. Candidates should have strong leadership qualities, excellent English communication skills, and prior experience in a luxury environment. Join us to make a difference in creating unforgettable memories for our guests.