Luxury Client Experience Host - On-Floor Concierge

WATCHES OF SWITZERLAND; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading luxury retail company is seeking a Client Experience Host to enhance client experiences and build lasting relationships. You will utilize exceptional communication and interpersonal skills on the shop floor, engaging clients and ensuring a luxury experience. The ideal candidate has a background in hospitality or luxury retail, and is organized and team-oriented. Benefits include a generous discount scheme and an employee assistance program, all in a diverse and inclusive environment.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Experience within hospitality or luxury retail.
• Ability to build rapport and long-lasting relationships with clients.
• Experience of working within a high-performing team.

Responsibilities

• Engage with clients to create a personal and luxury experience.
• Liaise with clients on the shop floor.
• Carry out administrative duties in the back office.

Skills

Exceptional communication skills

Interpersonal skills

Customer relationship building

Organisational skills

Job description

A leading luxury retail company is seeking a Client Experience Host to enhance client experiences and build lasting relationships. You will utilize exceptional communication and interpersonal skills on the shop floor, engaging clients and ensuring a luxury experience. The ideal candidate has a background in hospitality or luxury retail, and is organized and team-oriented. Benefits include a generous discount scheme and an employee assistance program, all in a diverse and inclusive environment.