Luxury Client Advisor - Shoes & Accessories

PRADA; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury fashion brand in London seeks a Miu Miu Client Advisor to deliver an exceptional customer experience while achieving sales targets. The ideal candidate will demonstrate a strong understanding of luxury customer service, excellent communication skills, and a proven track record in building client relationships. This role offers a creative, international work environment with a commitment to diversity and inclusion.

Qualifications

• Previous experience in a luxury or premium brand is required.
• Understanding of luxury customer service standards.
• Ability to work as part of a team and independently.

Responsibilities

• Create a welcoming environment and strive to meet every customer need.
• Exceed individual sales targets and maximize sales performance.
• Capture customer data into the Company CRM for personalized service.
• Resolve client complaints while adhering to company procedures.

Skills

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building a long-lasting relationship with clients

Being able to work in a team as well as alone

Excellent communication and interpersonal skills

Fluency in English

Job description

A luxury fashion brand in London seeks a Miu Miu Client Advisor to deliver an exceptional customer experience while achieving sales targets. The ideal candidate will demonstrate a strong understanding of luxury customer service, excellent communication skills, and a proven track record in building client relationships. This role offers a creative, international work environment with a commitment to diversity and inclusion.