Luxury Client Advisor: Elevate the Customer Experience

PRADA; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury fashion brand in Greater London is seeking a Client Advisor who will ensure an extraordinary customer experience, focusing on the needs of clients. You will exceed sales targets and maintain client relationships through excellent service. Candidates must have experience in luxury environments, strong communication skills, and a passion for fashion. The company values inclusivity and offers a creative work environment, making this a great opportunity for a motivated individual.

Qualifications

• Previous experience in luxury or premium brands.
• Understanding the luxury customer service environment.
• Ability to work independently and in a team.

Responsibilities

• Provide exceptional customer service and experience.
• Exceed individual sales targets while collaborating with the team.
• Capture customer data into the company CRM.
• Maintain knowledge of luxury fashion trends.
• Resolve client complaints effectively.

Skills

Luxury customer service

Excellent communication skills

Interpersonal skills

Ability to work in a team

Client relationship building

Fluency in English

Job description

A luxury fashion brand in Greater London is seeking a Client Advisor who will ensure an extraordinary customer experience, focusing on the needs of clients. You will exceed sales targets and maintain client relationships through excellent service. Candidates must have experience in luxury environments, strong communication skills, and a passion for fashion. The company values inclusivity and offers a creative work environment, making this a great opportunity for a motivated individual.