Luxury Client Advisor: Elevate Brand Experience & Sales

PradaGroup; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A high-end fashion brand seeks a luxury brand ambassador to enhance customer relationships and deliver exceptional service. Responsibilities include creating a welcoming environment, capturing customer data, and maximizing sales through cross-selling. Ideal candidates should possess a passion for fashion, strong communication skills, and the ability to work independently as well as in teams. Join a dynamic, diverse work environment that values talent and growth.

Qualifications

• Experience in building long-lasting relationships with clients.
• Ability to work both in a team and independently.
• Passion and knowledge of the product category.

Responsibilities

• Provide exceptional customer service by welcoming and assisting customers.
• Capture customer data into the CRM to maintain relationships.
• Engage in cross-selling and maximize sales opportunities.
• Stay updated on fashion trends and competitors.
• Ensure store presentation meets company guidelines.
• Contribute to a positive and inclusive work environment.

Skills

Passion for selling

Communication skills

Interpersonal skills

Curiosity in fashion and luxury

Teamwork

Problem-solving

Job description

A high-end fashion brand seeks a luxury brand ambassador to enhance customer relationships and deliver exceptional service. Responsibilities include creating a welcoming environment, capturing customer data, and maximizing sales through cross-selling. Ideal candidates should possess a passion for fashion, strong communication skills, and the ability to work independently as well as in teams. Join a dynamic, diverse work environment that values talent and growth.