Luxury Client Advisor & Brand Experience Lead

MCQUEEN; Bicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury fashion house in Bicester is seeking a Client Advisor to provide exceptional service and promote brand loyalty. The ideal candidate has fashion retail experience, strong selling skills, and a passion for luxury products. Responsibilities include engaging with clients, maintaining shop floor standards, and achieving sales targets. This role demands teamwork, effective communication, and a client-centric approach for a memorable shopping experience.

Qualifications

• Proven experience in a similar role within fashion retail companies or customer service-related field.
• Possesses genuine interest in fashion and follows industry trends/news.
• Ability to work in a fast-moving and dynamic environment.

Responsibilities

• Provide exceptional client experience by greeting and assisting clients.
• Proactively seize cross-selling opportunities and maintain Client relationships.
• Engage with Clients on trends in the fashion world.

Skills

Strong selling skills and ability to overcome objections

Client-centric approach and an entrepreneurial spirit

Strong verbal and written communication skills

Team-player mentality

Tools

Digital retail tools

CRM

Job description

A luxury fashion house in Bicester is seeking a Client Advisor to provide exceptional service and promote brand loyalty. The ideal candidate has fashion retail experience, strong selling skills, and a passion for luxury products. Responsibilities include engaging with clients, maintaining shop floor standards, and achieving sales targets. This role demands teamwork, effective communication, and a client-centric approach for a memorable shopping experience.