Luxury Bar & Guest Experience Associate

Clermont Hotel Group; Greater London; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Healthcare schemes

Pension

Staff meals on duty

Discounts & perks

Job summary

Clermont Hotel Group is seeking a Food and Beverage Team Member in London to be at the forefront of guest interaction, serving food and drinks, taking orders and clearing tables. You will personalize guest experiences and help foster loyalty while collaborating across departments to develop your hospitality skills.

The role emphasizes high-quality service, attention to detail, and a passion for guest satisfaction, within a dynamic hotel environment that values growth and teamwork.

Qualifications

• Strong commitment to delivering the highest levels of service.
• Comfort in a front-line role facing the public.
• Empathy and ability to build meaningful relationships with guests and team members.
• Precision and a keen eye for detail to ensure a flawless guest experience.
• Demonstrated desire to pursue a career in hospitality.
• Ability to work effectively as part of a team in a fast-paced environment.

Responsibilities

• Serve food and drinks, take orders, and clear tables.
• Personalize guest experiences and foster guest loyalty.
• Multiskill across departments to support the team.
• Maintain a front-line, guest-facing role with a positive demeanor.

Skills

Guest service

Communication

Teamwork

Empathy

Attention to detail

Hospitality passion

Job description

Clermont Hotel Group is seeking a Food and Beverage Team Member in London to be at the forefront of guest interaction, serving food and drinks, taking orders and clearing tables. You will personalize guest experiences and help foster loyalty while collaborating across departments to develop your hospitality skills.

The role emphasizes high-quality service, attention to detail, and a passion for guest satisfaction, within a dynamic hotel environment that values growth and teamwork.