Luxury Admin & Operations Coordinator

Love Luxury; England; On-site; GBP 20,000 - 28,000; Full time

Job summary

A luxury goods company in the UK is seeking an organised Admin Assistant to support day-to-day operations across sales, logistics, and after-sales. This role is crucial for ensuring a seamless experience for clients. Key responsibilities include processing client orders, maintaining communication with customers, and assisting with inventory management. Ideal candidates will be proactive, reliable, and possess strong communication skills. Applicants must have at least 1 year of administrative experience, preferably in a fast-paced environment.

Qualifications

• Minimum 1 year of administrative experience.
• Comfortable working in a fast-paced luxury environment.

Responsibilities

• Process client orders and follow up on missing details.
• Maintain proactive follow-ups on leads with Sales Executives.
• Respond to customer enquiries relating to orders and shipments.
• Monitor and manage DHL shipments and resolve issues.
• Review courier performance and negotiate pricing.
• Check product listings for accuracy before upload.
• Conduct competitor price checks and notify team members.
• Support authentication administration and document management.
• Prepare purchase agreements and ensure proper filing of documents.
• Assist with in-store sales during busy periods.
• Help with end-of-day closing duties and paperwork reconciliation.

Skills

Highly organised

Strong attention to detail

Confident communicator

Proactive and reliable

Ability to manage multiple priorities

Job description

A luxury goods company in the UK is seeking an organised Admin Assistant to support day-to-day operations across sales, logistics, and after-sales. This role is crucial for ensuring a seamless experience for clients. Key responsibilities include processing client orders, maintaining communication with customers, and assisting with inventory management. Ideal candidates will be proactive, reliable, and possess strong communication skills. Applicants must have at least 1 year of administrative experience, preferably in a fast-paced environment.