Luxury Account Executive - East Midlands

Diageo; Norwich; In loco; GBP 35.000 - 52.000; Tempo pieno

Descrizione del lavoro

Diageo in Norwich is seeking a dynamic Luxury On-Trade Account Manager to drive premium brand activations across hotels, bars and restaurants. You will build relationships with key outlets, forecast performance, and collaborate with Luxury Marketing to menu and event activations.

A strong commercial mindset, P&L awareness, and a clean UK driving license are essential to travel regionally. You’ll influence distribution, hit monthly targets, and shape customer experiences that reflect Diageo’s

Competenze

• Experience managing relationships with hotels, bars and restaurants.
• Strong negotiation and conflict-resolution skills.
• Ability to forecast performance and manage ROI.
• Experience collaborating with marketing teams on activations and menus.

Mansioni

• Build brand status and drive distribution targets in key outlets.
• Manage day-to-day relationships with customers using negotiation skills.
• Ensure profitable growth through ROI-focused decisions.
• Collaborate with Luxury Marketing on menus, activations and engagement.
• Provide forecasts and track performance with RTM and supply teams.
• Lead brand activations to integrate into culture; hold a UK driving license.
• Demonstrate active driving across the region and manage on-trade accounts.

Conoscenze

On-trade account management

Negotiation

Forecasting

P&L analysis

Relationship building

Driving

Strumenti

CRM software

Excel

Descrizione del lavoro

In this role you will be the personification of Diageo's ambition: to become the world's best-performing, most-trusted consumer goods company and build category-leading partnerships with industry-leading outlets. We are looking for someone with a sophisticated sense of style, who can present themselves and our products to reflect the luxury brand's image and values. You will be focused on finding the right distribution and activation opportunities to cut through and create momentum in the luxury on trade. You will be visiting hotels, bars, pubs and restaurants within your region. Your enthusiasm, energy and belief in our powerhouse brands, positive approach and bias to action will help to build a dynamic, creative team culture and forge the right business-building relationship with other commercial teams in Diageo, to leverage route to consumer expertise, unlocks new opportunities and always keep the customer experience at the heart of decision making. The wide-ranging brand portfolio at Diageo provides the role a huge array of opportunities to match customer needs across the different segmentations of the on trade and in doing so will bring to life our luxury brand identities that are core to the success of Diageo. Role Responsibilities-

• Brand Building: Enhance brand status and sales in key outlets by achieving monthly, quarterly, and yearly distribution targets.
• Customer Relationship Management: Manage day-to-day relationships using negotiation and conflict resolution skills.
• Profit & Loss Accountability: Ensure profitable growth through strategic ROI decisions aligned with customer priorities.
• Collaboration: Work with the Luxury Marketing Manager on menu creation, activations, and engagement. Maintain proactive communication for standout results.
• Forecasting & Performance Management: Provide accurate forecasts and manage performance metrics. Connect with RTM and supply teams to ensure brand visibility.
• Activation Leadership: Partner with Luxury Marketing and Advocacy teams to integrate brands into culture through effective activations.
  Full, clean UK driving license
• At least 1 year of active driving experience, Early in career experience across commercial roles, including on-trade/account management.
• Insight into influential on-trade GB customers to drive impactful commercial plans.
• Passion for premium brands and strong negotiation skills.
• Proficient in P&L analysis; able to derive insights from data.
• Ability to build cross-functional relationships and interact confidently with senior collaborators.
• Networking skills to manage external customers while collaborating internally to contribute.
• Entrepreneurial approach for acquiring new customers.
  With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world's most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life's moments - from everyday connections to landmark celebrations.
• Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other. Join us and play your part in making life's moments mean a little more.
• Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one. We recognise and value performance, offering our people a highly competitive Rewards and Benefits package. Our purpose is crafting iconic drinks chosen for life's moments. And it's our people, with their different experiences, perspectives and talents, who make that possible. We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You'll work alongside people with different backgrounds, experiences and perspectives - challenging, supporting and learning from one another as one outstanding team. Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life's moments mean a little more.