Lux Events Head Waiter — Lead Banqueting Service

Dorchester Collection; Borough of Runnymede; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious hotel chain in the United Kingdom is seeking a Head Waiter to join their Events Operations team. This role involves managing In Room Dining and Events services, creating a positive team environment, and delivering luxury service across their expansive property. The ideal candidate will have strong communication skills and a commitment to exceptional customer service. Competitive salary and various benefits are offered, including complimentary stays and learning opportunities.

Benefits

Competitive salary + service charge

Complimentary stays with breakfast

50% off at bars and restaurants

£1,000 Refer a friend bonus

World class learning and development opportunities

Social events throughout the year

Free Meals on Duty

Exclusive access to discount platform

Qualifications

• Unique personality and passion for the role.
• Ability to motivate and train team members.
• Ability to remain positive in challenging situations.

Responsibilities

• Manage smooth running of In Room Dining and Events services.
• Create and maintain a constructive team environment.
• Lead team in providing luxury service across the property.

Skills

Team environment creation

Strong communication skills

Customer service ethic

Organization and time management

Job description

A prestigious hotel chain in the United Kingdom is seeking a Head Waiter to join their Events Operations team. This role involves managing In Room Dining and Events services, creating a positive team environment, and delivering luxury service across their expansive property. The ideal candidate will have strong communication skills and a commitment to exceptional customer service. Competitive salary and various benefits are offered, including complimentary stays and learning opportunities.