Luggage Porter

Hilton Worldwide, Inc.; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading global hospitality brand in London seeks a Luggage Porter to provide exceptional customer service in the hotel lobby. Candidates should possess great communication skills and a positive attitude, with shift availability from 6.00am to 11.00pm. This role offers an hourly rate of £12.27 and various employee perks, including holiday benefits and discounts.

Benefits

Smart uniform provided

Free and healthy meals when on duty

Personal Development programmes

Team Member Travel Program

High street discounts

28 holiday days including bank holidays

Qualifications

• Must be fully flexible to work in shifts between 6.00am - 11.00pm.
• Experience in guest services or hospitality preferred.

Responsibilities

• Display exceptional levels of customer service.
• Welcome guests and assist with their luggage.
• Work directly in the hotel lobby as part of the Front of House Team.

Skills

Exceptional customer service

Great communication skills

Positive and energetic attitude

Job description

Job Description

Job Number:

Luggage Porter (HOT0C2PD)

Work Locations

DoubleTree by Hilton, London - Tower of London
7 Pepys Street
London EC3N 4AF

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Hourly Rate of £12.27 per hour

A WORLD OF REWARDS

• Smart uniform provided
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

You will join the Front of House Team, working directly in the hotel lobby. Must be fully flexible to work in shifts between 6.00am - 11.00pm

You enjoy displaying and delivering exceptional levels of customer service, welcoming our guests and assisting with their luggage and anything they need during their stay.

Are you a positive, energetic and welcoming individual with great communication skills? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job:

Guest Services, Operations, and Front Office