Lounge Host - British Airways Lounge

BaxterStorey; Blackburn; On-site; GBP 10,000 - 40,000; Part time

Job summary

A dynamic catering company based in the UK is looking for a Lounge Host to provide exceptional customer service at Aberdeen Airport. The role involves assisting with food preparation and maintaining cleanliness in the kitchen. Ideal candidates should have a passion for customer service with no prior experience required. This position offers 22.5 hours per week, including excellent training and career progression opportunities.

Benefits

16 days holiday, increasing with length of service

Birthday holiday

Apprenticeship opportunities

Discounts on high street shops

Free meals during shifts

Pension

Qualifications

• No prior experience needed, just an appetite for customer service.
• Willingness to learn and improve skills.
• Ability to work flexible hours.

Responsibilities

• Provide prompt and efficient customer service.
• Assist in food and snack preparation.
• Maintain cleanliness in kitchen and restaurant areas.

Skills

Excellent customer service

Attention to detail

Good food appreciation

Job description

Overview

£12.98 an hour - 22.5hrs per week

If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! At BaxterStorey our career opportunities span industries from retail fashion to motorsport within roles across marketing, people development, sustainability, supply chain and more. We invest heavily in training and development to give our people the confidence and industry knowledge to push the boundaries of hospitality excellence. There is endless opportunity to climb the career ladder (at any age or stage of your career!) and we offer over 500 courses across our business, from NVQ qualifications to our award-winning Chef Academy.

Whenever customers visit the British Airways Lounge at Aberdeen Airport, you’ll be there to greet them with 5-star, BaxterStorey service. Friendly, confident and professional, you’ll be the face of our bespoke operation, making sure that delicious food and relaxation are available to every visitor.

What will you be doing as a Lounge Host:

• Ensure that customers are given a prompt and efficient service
• Assist in the preparation of food and snacks
• Keep the kitchen and restaurant areas in a clean and tidy state at all times
• Provide a friendly, efficient and hygienic service to all customers

Qualifications

You don’t need any experience just an appetite for excellent customer service, an eye for detail, an appreciation for good food and the rest we can teach you.

Additional Information

• Bespoke training and development
• Opportunities for progression across the UK, Ireland and Europe, most of our managers have been internally progressed and developed.
• 16 days holiday, increasing with length of service
• Birthday holiday
• Apprenticeship (development journey) opportunities
• Discounts available on the high street shops, holidays, gyms and cinemas
• Recognition scheme
• Wellbeing assistance
• Free meals whilst on shift
• Pension

This role is for late shifts (normally 12:00 - 20:00), 22.5hrs per week, 3 days out of 7. We are open seven days per week and bank holidays.

Please note that this role is based at an international airport and therefore successful applicants will require photographic ID and pass a basic disclosure. In order to obtain an airside pass we will need verifiable evidence of your past 5 years of work/education history.