Lounge General Manager - Lead, Grow & Delight Guests

Lounge Underwear Ltd.; Sefton; On-site; GBP 150,000 - 200,000; Full time

Job summary

A renowned hospitality brand in Sefton is seeking a General Manager to lead their team and ensure exceptional service. You will be responsible for creating a vibrant atmosphere where customers leave satisfied and engaged. The ideal candidate will have a proven background in the bar or restaurant sector, familiarity with KPIs, and experience in training staff. This position offers great perks including overtime pay, staff discounts, and opportunities for personal development.

Benefits

Overtime pay for every hour worked over contracted hours

Staff food on every shift

50% off food and drinks from day one

Paid breaks

28 days holiday (inclusive of Bank Holidays)

Enhanced maternity and paternity pay after 2 years

Company pension scheme

Long service awards

Tips shared equally across the team

Qualifications

• Experience in a managerial role within a bar or restaurant environment.
• Ability to manage based on KPIs, labor, and stock.
• Successful track record in training and managing front of house teams.

Responsibilities

• Lead the team to deliver excellent service across all shifts.
• Ensure the Lounge is a happy place for the community.
• Manage operations in line with brand standards and budget.

Skills

Management experience in a bar or restaurant

Experience with KPIs

Staff training and recruitment

Customer service skills

Job description

A renowned hospitality brand in Sefton is seeking a General Manager to lead their team and ensure exceptional service. You will be responsible for creating a vibrant atmosphere where customers leave satisfied and engaged. The ideal candidate will have a proven background in the bar or restaurant sector, familiarity with KPIs, and experience in training staff. This position offers great perks including overtime pay, staff discounts, and opportunities for personal development.