Louise, Coffee Shop Assistant

Today, Dunelm; Bebington; On-site; GBP 6,000 - 8,000; Part time

Benefits offered by this job

Flexible working options

Job summary

Dunelm’s Pausa coffee shops are at the heart of customer experience. We are seeking a Weekend Barista to deliver friendly service, craft beverages and help in the kitchen while maintaining high hygiene standards.

You will join a close-knit team, enjoy flexible weekend hours, and help create memorable visits in a busy retail environment. Previous cafe experience is appreciated, with a focus on teamwork and customer care.

Qualifications

• Customer service experience preferred.
• Awareness of food hygiene and Health & Safety.
• Able to work weekends.

Responsibilities

• Serve hot and cold beverages.
• Distribute savoury and sweet food items.
• Ensure all cooked food is served hot.
• Keep tables clear and sanitized.
• Load and unload dishwashers.
• Maintain cleanliness throughout kitchen, service area and dining room.

Skills

Customer service

Food hygiene

Team player

Attention to detail

Job description

Your local store are looking for a minimum 12 hrs per week Weekend Barista/Coffee Shop. This is for a Saturday AND Sunday shift. Dunelm's coffee shops, affectionately titled Pausa, are positively thriving and it is our Coffee Shop Assistants that are at the very heart of their success. They contribute to a wide range of expectations, including the preparation of our delicious range of food and beverages, providing excellent customer service and continuously developing and upholding customer relationships. Whilst meeting high standards for Health and Safety and Food Hygiene, our Coffee Shop Assistants function as part of a tight knit team, working well under pressure and excelling in product knowledge.

• As part of this role you will be working, and in contact with a variety of different ingredients including dairy, nuts, meat products including pork.
• Serving hot and cold beverages.
• Dishing up our delicious savoury and sweet food items.
• Ensuring all cooked food is nice and hot.
• Keeping the restaurant tables clear and sanitised as promptly as possible.
• Loading and unloading the dishwashers.
• Providing an exceptional standard of cleanliness throughout the kitchen, service area and restaurant.
• You’ll have previous involvement working closely with a team and you’ll ideally have prior work experience in a similar environment.
• That you are a polite, hard‑working individual who just loves to provide a friendly customer dining experience.
• A complete team player who never fails to contribute and loves the satisfaction of a job well done and a smile on our customers faces.

Our Dunelm colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home. So, we would like you to feel confident and empowered in your role, be sociable and excited at the prospect of working in an ever‑growing retail environment and provide memorable customer experiences.

D&I statement

Dunelm is committed to becoming an inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of age, race, religion, disability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms. Our commitment to you Accessibility allows everyone to have an equitable chance when applying and showing off their potential, which helps us create a more inclusive and diverse team that brings fresh ideas and perspectives. Should you need it, we have an accessibility tool available in the top menu to support you when you're completing your application.

Work your way

We have adapted our ways of working to make sure everyone can feel at home, wherever they work. For most roles, we offer flexible working options. In our stores, they include opportunities to work on a part‑time basis, seasonal contracts, or adjusted hours to accommodate the important things in your life outside work.

Wellbeing is more than just a buzzword here

From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we're committed to supporting our colleagues in every area - and at every stage - of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional