Loss Prevention Officer (VS) - VS Southampton (N134246)

Next; Southampton; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25% off Victoria's Secret, Next, Gap

Exclusive offers from 3,500+ retailers

Free financial, health, and wellbeing,

Learning and development opportunities

Pension contributions and life cover

Job summary

Victoria’s Secret UK & IRE, in partnership with Next plc, is seeking a Loss Prevention officer to protect people, product and property across our stores. You’ll own the Loss Prevention processes in-store, liaising with senior leaders and your Line Manager to map out future initiatives with a people-first approach.

You’ll gain exposure to local crime prevention partnerships, use security tools to deter and detect theft, and train staff in loss prevention disciplines while upholding company

Qualifications

• Calm under pressure in busy retail environments.
• Clear communication with team and customers.
• Ability to work well in a team and collaboratively.
• Ability to multitask and adapt to changing priorities.
• Collaborative mindset with peers and leadership.
• Customer-focused approach to loss prevention and service.

Responsibilities

• Oversee store security, support investigations, and handle theft cases with discretion.
• Develop relationships with local police to aid crime reduction partnerships.
• Operate security equipment to deter, detect, and control theft.
• Train staff in loss prevention disciplines and align with senior leadership on standards.
• Share security policy updates with store and LPO teams.

Skills

Calm under pressure

Communication

Team player

Multitasking

Collaboration

Customer focus

Job description

SHIFTS YOU ARE APPLYING FOR

37.50hrs p/w; Mon 10:00 - 18:30; Wed 10:00 - 18:30; Thu 11:30 - 20:00; Fri 11:30 - 20:00; Sat 10:00 - 18:30

About The Role

As a Loss Prevention officer here at Victoria’s Secret you’ll play a key part in the team, focussing on protecting people, product and property. Through liaising with the Senior Leadership team in store and your Line Manager you will own the Loss Prevention process in store and help map out its future, with the people and product at the core.

• Open eyes and ears - Responsible for all store security solutions, supporting with internal investigations and handling theft cases with professionalism and discretion
• Relationship Management - You’ll develop and maintain great relationships with local police, assisting in the implementation of local crime reduction partnerships
• Tools for the trade - You will use all available security equipment and information to support the store by deterring, detecting and controlling any potential criminal activity through monitoring and identifying theft
• Train and engage - You will train new and even existing staff members in areas of Loss Prevention disciplines and engage with the Senior Leadership teams in store to keep Company Prevention Standards adhered to
• Sharing to inform - Keeping store teams and LPO team connected and informed of all Security policies and initiatives

About You

• The voice of reason - You have the ability to remain calm and collected, no matter what is going on around you. People know you as communicative, respectful and proactive
• Safety doesn’t hurt - You deliver an effective visual deterrent in store, knowing, preempting and checking high risk areas, dealing with safety and security incidents
• Team Player - You are flexible, supportive and contribute to a positive working environment for all team members
• Fast for the win - you find energy working in a busy environment and your enthusiasm for change is infectious, your favourite thing to do is multitask, problem solve and collaborate with others to get things done
• Collaborate with purpose - You engage with purpose, collaborating with and developing with your peers
• Customer focussed - You keep the customer in mind with all activity, engaging where necessary
• You may or may not have previous experience within a retail environment, which while is preferred it is not essential as full training will be given

About Us

Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms.

We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.

We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you.

About The Team

Being part of our iconic world isn’t the only thing we have on offer, you’ll also have access to:

• Set flexible working schedules to suit both the business and your lifestyle
• 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store
• Exclusive offers from over 3,500 retailers through Reward Gateway
• Incentives and competitions with amazing prizes that run all year round
• Access to free financial, health, and wellbeing services, including 24/7 digital GP
• Learning and development opportunities, as well as on-the-job training
• Core benefits such as pension contributions and life assurance

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail](please include 'Workplace Adjustments' in the subject line)