Loss Prevention Officer

TK MAXX; Sutton Coldfield; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading off-price retailer is seeking Loss Prevention Officers in Sutton Coldfield. This role involves supporting a positive customer experience, deterring loss on the sales floor, and assisting store teams in maintaining security. The ideal candidate has customer service experience and excellent communication skills. Training will be provided, along with benefits like a competitive salary and uniform.

Benefits

Competitive Salary

Uniform Provided

Comprehensive benefits package

Qualifications

• Experience in a customer-facing role is ideal but not essential.
• Ability to work in a fast-paced environment.
• Demonstrated conflict resolution skills.

Responsibilities

• Support a positive customer experience as a visible presence.
• Deter loss on the sales floor.
• Assist store team in maintaining product security.

Skills

Customer service experience

Ability to communicate effectively

Calm under pressure

Self-motivated

Resilience

Job description

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you'll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role, within a fast‑paced retail environment or security guard role is ideal but not essential.

Responsibilities

You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the sales floor whilst acting as an ambassador for the loss prevention function.

You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required. You will need to demonstrate your ability to remain calm and professional under pressure. You will also be self‑motivated, resilient and driven to make a difference with a natural ability to communicate.

In return, you'll get an in‑depth programme of training when you start.

Are we right for you?

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

Benefits

• Competitive Salary
• Uniform Provided
• Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you'll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We're proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

It will be a role you won't just like but love.

As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future.

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Location

EUR TK Maxx UK Store 255 - Sutton

Address: 102-104 High Street Sutton