Loss Prevention Officer

21c Museum Hotels; St Andrews; On-site; GBP 20,000 - 25,000; Part time

Job summary

A luxury hotel in Scotland is seeking a Loss Prevention Officer for night shifts to ensure safety and security operations. Responsibilities include monitoring fire systems, conducting safety checks, and managing key control procedures. Candidates should have security experience and strong attention to detail. Benefits include hotel discounts, annual stay, and complimentary wellness activities.

Benefits

Free annual night stay

Big hotel discounts for you, friends & family – worldwide

Free shuttle service and meals on duty

Complimentary pool, gym and fitness classes

50% off dining plus great savings on spa, golf and retail

Complimentary golf and PGA pro lessons

Wellbeing app and long service rewards

Christmas gifts, parties and team events

Qualifications

• Previous experience in a hotel, security, or loss prevention role is an advantage.
• Strong attention to detail and ability to remain calm under pressure.

Responsibilities

• Monitor, manage, and respond to all fire and alarm systems overnight.
• Conduct fire safety checks and maintain detailed safety and incident records.
• Manage and maintain first aid and emergency response equipment.
• Investigate and report all accidents, incidents, and irregularities.
• Oversee CCTV systems, external alarms, and nightly security patrols.

Skills

Attention to detail

Ability to remain calm under pressure

Knowledge of Health & Safety

Confident working independently

Job description

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

Position: Loss Prevention Officer
Hours: Casual – Night Shifts (8:00pm–8:00am)

Are you reliable, observant, and passionate about safety and security? We’re looking for a Loss Prevention Officer to join our team. In this vital role, you’ll ensure that our hotel operates safely and securely throughout the night, taking responsibility for fire systems, health and safety compliance, and loss prevention procedures.

Key Responsibilities

Security & Safety Management

• Monitor, manage, and respond to all fire and alarm systems overnight.
• Conduct fire safety checks and maintain detailed safety and incident records.
• Manage and maintain first aid and emergency response equipment.
• Investigate and report all accidents, incidents, and irregularities.
• Oversee CCTV systems, external alarms, and nightly security patrols across the property and grounds.

Access & Key Control

• Issue and control all staff keys and locker access.
• Manage the key control register and system software.
• Monitor contractor and visitor access, ensuring correct procedures are followed.

Compliance & Training

• Maintain compliance documentation.
• Assist in the management of resort Health & Safety systems and policies.
• Provide training for Loss Prevention staff on alarms, equipment, and safety procedures.
• Liaise with external agencies and contractors as required.

Additional Duties

• Support the Engineering team during evenings and weekends if needed.
• Conduct occasional baggage and security checks for staff and contractors.

About You

• Previous experience in a hotel, security, or loss prevention role is an advantage.
• Strong attention to detail and ability to remain calm under pressure.
• Confident working independently during overnight shifts.
• Knowledge of Health & Safety and fire safety systems desirable.

What is in it for you

• Free annual night stay (permanent staff)
• Big hotel discounts for you, friends & family – worldwide
• Free shuttle service and meals on duty
• Complimentary pool, gym and fitness classes
• 50% off dining plus great savings on spa, golf and retail
• Complimentary golf and PGA pro lessons
• Wellbeing app and long service rewards
• Christmas gifts, parties and team events