Loss Prevention Officer

TK Maxx; Leicester; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Uniform Provided

Employee discounts

Job summary

TK Maxx in the Leicester area is seeking a Loss Prevention Officer to support a positive customer experience while deterring loss at store entrances. You will work with the store team to maintain product security and deliver calm, professional conflict resolution when needed.

This role offers comprehensive training and the chance to develop within a vibrant European off-price retailer. Uniforms are provided and a range of benefits support your wellbeing and work-life balance.

Qualifications

• Experience in loss prevention or security is preferred.
• Strong customer service mindset and professional demeanor.
• Ability to remain calm and professional under pressure.

Responsibilities

• Deterrence of loss on the sales floor through visible presence at entrances.
• Contribute to a positive customer experience by being approachable and helpful.
• Help maintain security of products and assist the store team as needed.
• Deliver effective conflict resolution when required and communicate clearly.

Skills

Customer service

Conflict resolution

Communication skills

Attention to detail

Job description

TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

In This Role

You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.

You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.

You will need to demonstrate your ability to remain calm and professional under pressure.

You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

In return, you'll get an in-depth programme of training when you start.

Are we right for you?

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

Also as a TJX Europe associate, you'll enjoy such things as:

• Competitive Salary
• Uniform Provided
• Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you’ll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We’re proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

It will be a role you won't just like but love.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address

Unit 8 Fosse Park West

Location:

EUR TK Maxx UK Store 793 - Leicester Fosse Park