Loss Prevention Officer

TK Maxx; Glasgow; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Uniform Provided

Job summary

TK Maxx is hiring a Loss Prevention Officer at our Silverburn store in Glasgow. This full-time role (37.5 hours) involves deterring loss on the sales floor, supporting a positive customer experience, and collaborating with the store team to maintain product security.

Previous customer-facing or security experience is a plus; training is provided to help you develop in this role. You'll be part of a fast-paced retail environment where your calm, proactive approach and strong communication will

Qualifications

• Experience in a customer-facing role within a fast-paced environment.
• Ability to handle conflicts and resolve issues calmly.
• Awareness of basic security principles and loss prevention practices.

Responsibilities

• Be a visible, friendly presence at store entrances to deter loss and support customers.
• Work with the store team to protect product security and assist with conflict resolution when required.
• Stay calm and professional under pressure while delivering excellent service.
• Be self-motivated, resilient and able to communicate effectively with colleagues and customers.

Skills

Customer service

Conflict resolution

Security awareness

Communication

Job description

TK Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Could you be one of our Loss Prevention Officers?

TK Maxx … are currently recruiting a Loss Prevention Officer to work Full-time (37.5Hrs) between Monday to Sunday in the TK Maxx Silverburn store.

As the world's leading off-price retailer of clothing and homeware worldwide, we’re all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you’ll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential.

In This Role

• You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
• You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
• You will need to demonstrate your ability to remain calm and professional under pressure.
• You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

In return, you’ll get an in-depth programme of training when you start.

Are we right for you?

We’re all about helping you develop yourself. The skills you’ll learn working within Loss Prevention will help you be at your best. Plus, you’ll be surrounded by the support of our fun and caring team.

Benefits

• Competitive Salary
• Uniform Provided
• Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you’ll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We’re proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

It will be a role you won’t just like but love.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address

W7 Silverburn Shopping Centre 763 Barrhead Road

Location

EUR TK Maxx UK Store 335 - Silverburn