Loss Prevention Officer

TK MAXX; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading off-price retailer in London is seeking a Loss Prevention Officer to ensure a safe shopping environment. In this role, you'll be a visible presence who helps deter loss and supports a positive customer experience. Ideal candidates have strong communication skills and the ability to remain calm under pressure. This position offers competitive salary and a comprehensive benefits package.

Benefits

Competitive Salary

Uniform Provided

Comprehensive benefits package

Qualifications

• Experience in a customer-facing role or security guard role is ideal but not essential.
• Ability to remain calm and professional under pressure.
• Self-motivated and resilient.

Responsibilities

• Visible presence at entrance doors to support customer experience.
• Deter loss on the sales floor while acting as an ambassador.
• Work closely with the store team to maintain product security.

Skills

Customer-facing experience

Strong communication skills

Calm under pressure

Job description

Overview

TJX is an exciting place to work. We value honesty, integrity and treating each other with dignity and respect. At TJX Europe, every day brings opportunities for growth, exploration and achievement. You may be working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, and you’ll find opportunities to learn, thrive, and make an impact. We are a Fortune 100 company and the world\'s leading off-price retailer.

Job Description: Could you be one of our Loss Prevention Officers?

As the world\'s leading off-price retailer of clothing and homeware, we put customers first and aim to provide a positive and memorable experience for all. In this role, you will help deliver our goal of keeping customers, associates and assets safe. Experience in a customer-facing role within a fast-paced retail environment or security guard role is ideal but not essential.

Responsibilities

• You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors.
• You will focus on deterring loss on the sales floor while acting as an ambassador for the loss prevention function.
• You will work closely with the store team to maintain security of our product and, together, deliver effective conflict resolution when required.
• You will need to demonstrate the ability to remain calm and professional under pressure.
• You will be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

Qualifications

• Experience in a customer-facing role within a fast-paced retail environment or security guard role is ideal but not essential.
• Ability to remain calm and professional under pressure.
• Self-motivated, resilient and driven with strong communication skills.

Benefits

• Competitive Salary
• Uniform Provided
• Comprehensive package of benefits to support mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join and Growth

Join us and you\'ll be part of our thriving, growing European business with opportunities for growth and recognition. We are proud of our culture, work hard, have fun, and give back to causes we care about. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Location

Address: 2 Stratford Pl Westfield Stratford City Montifichet Road

Location: EUR TK Maxx UK Store 414 - Stratford Westfield