Loss Prevention Officer

TK MAXX; Bedford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading off-price retailer in Bedford is seeking a Loss Prevention Officer to ensure the safety of customers and assets. The role requires a friendly and approachable demeanor, along with experience in customer-facing environments. You will work to maintain product security, support a positive shopping experience, and resolve conflicts effectively. Comprehensive training is provided. Competitive salary and other benefits included.

Benefits

Competitive salary

Uniform provided

Comprehensive benefits package

Qualifications

• Experience in a customer-facing role in a fast-paced environment is ideal but not essential.
• Ability to remain calm and professional under pressure.
• Demonstrate resilience and effective communication skills.

Responsibilities

• Support positive customer experience as a friendly presence at entrance doors.
• Detain loss on the sales floor.
• Work closely with store team to maintain product security.
• Resolve conflicts effectively.

Skills

Customer-facing experience

Calm under pressure

Communication skills

Self-motivation

Job description

Company Overview

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores – TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team – a Fortune 100 company and the world's leading off‑price retailer.

Job Description

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you will help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer‑facing role, within a fast‑paced retail environment or security guard role is ideal but not essential.

Key Responsibilities

• Support a positive customer experience within our stores by being a visible, friendly, approachable presence at entrance doors.
• Detain loss on the sales floor while acting as an ambassador for the loss prevention function.
• Work closely with the store team to maintain product security and resolve conflicts effectively.
• Remain calm and professional under pressure.
• Demonstrate self‑motivation, resilience, and a natural ability to communicate.

Training & Development

In return, you’ll receive an in-depth program of training when you start.

Benefits

• Competitive salary
• Uniform provided
• Comprehensive package of benefits to support mental, physical, and financial wellbeing, such as access to an employee assistance program, associate discount, and service awards.

Join Our Team

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Location

Unit 14 The Howard Centre

EUR TK Maxx UK Store 150 – Bedford