Loss Prevention Officer

TN United Kingdom; Altrincham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading off-price retailer as a Loss Prevention Officer, ensuring the safety of customers and assets. This role involves supporting a positive shopping experience, maintaining security, and resolving conflicts. Enjoy a comprehensive training program and benefits in a vibrant team environment.

Benefits

Competitive Salary

Uniform Provided

Employee Assistance Program

Associate Discount

Service Awards

Qualifications

• Experience in a customer-facing role or security guard role is ideal.
• Ability to remain calm and professional under pressure.

Responsibilities

• Support a positive customer experience as a visible presence.
• Deter loss on the sales floor and maintain product security.
• Work closely with the store team on conflict resolution.

Skills

Customer Service

Communication

Conflict Resolution

Job description

Homesense

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you'll help to deliver our goal of keeping our customers, associates, and assets safe. Experience in a customer-facing role within a fast-paced retail environment or security guard role is ideal but not essential.

In this role:

• You will support a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors.
• You will be focused on deterring loss on the sales floor whilst acting as an ambassador for the loss prevention function.
• You will work closely with the store team to maintain security of our products and aim to deliver effective conflict resolution when required.
• You will need to demonstrate your ability to remain calm and professional under pressure.
• You will also be self-motivated, resilient, and driven to make a difference with a natural ability to communicate.

In return, you'll receive an in-depth training programme when you start.

Are we right for you?

We're committed to helping you develop your skills. Working within Loss Prevention will equip you to be at your best. Plus, you'll be supported by our fun and caring team.

As a TJX Europe associate, you'll enjoy benefits such as:

• Competitive Salary
• Uniform Provided
• A comprehensive package of benefits supporting your mental, physical, and financial wellbeing, including access to an employee assistance program, associate discount, and service awards.

Join us, and you'll be part of our thriving, growing European business filled with opportunities for growth and recognition. We’re proud of our culture—working hard, having fun, and giving back to causes we care about.

This role will not only be enjoyable but also rewarding.

While we celebrate our past successes, our future excites us most. We aim to provide opportunities for growth, recognition, and a competitive salary and benefits package. Share our vision to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, and/or sexual orientation.

Address:

Unit 4 Altrincham retail park George Richards Way Broadheath

Location:

EUR Homesense UK Store 849 - Altrincham