Loss Prevention & Customer Experience Advocate

TJX UK; Dartford; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading off-price retailer in Dartford is looking for a Loss Prevention Officer to ensure the safety of customers, associates, and assets. The role involves being a friendly, visible presence at store entrances and deterring loss while engaging with customers. Ideal candidates should be self-motivated, resilient, and possess excellent communication skills, ideally with experience in retail or customer-facing roles. The position offers a competitive salary and a comprehensive benefits package.

Benefits

Competitive Salary

Uniform Provided

Comprehensive benefits package

Qualifications

• Experience in a customer-facing role or retail environment is preferred.
• Ability to work in a fast-paced setting.
• Self-motivated and resilient.

Responsibilities

• Support a positive customer experience by being visible and approachable.
• Deter loss on the salesfloor acting as an ambassador for loss prevention.
• Collaborate with the store team on product security.

Skills

Customer service skills

Ability to remain calm under pressure

Communication skills

Job description

A leading off-price retailer in Dartford is looking for a Loss Prevention Officer to ensure the safety of customers, associates, and assets. The role involves being a friendly, visible presence at store entrances and deterring loss while engaging with customers. Ideal candidates should be self-motivated, resilient, and possess excellent communication skills, ideally with experience in retail or customer-facing roles. The position offers a competitive salary and a comprehensive benefits package.