Loss Prevention Auditor

wren kitchens; Greater Lincolnshire; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading kitchen retailer is seeking a professional with exceptional knowledge of kitchen and bedroom design and installation techniques. Your role will involve reducing errors, improving processes, and enhancing internal communications. The ideal candidate will possess outstanding organisational skills, attention to detail, and a passion for quality. This is an opportunity to join a fast-growing company dedicated to both its products and its employees.

Responsibilities

• Reduce designer error free issue percentage.
• Investigate designer error free issues for improvements.
• Collect data to spot trends for business enhancements.
• Field calls from customer service to resolve issues.
• Build presentation materials for highlighting improvements.
• Create presentations for showroom manager meetings.
• Communicate with internal departments during investigations.
• Assist internal departments with data for compliance reports.
• Work with internal teams and observe manufacturing processes.
• Conduct quality spot checks before delivery.

Skills

Kitchen design knowledge

Installation techniques

Organisational skills

Time management skills

Communication skills

People management skills

Attention to detail

Job description

Responsibilities

• Reducing the designer error free issue percentage.
• Investigate all designer error free issues to determine the area(s) of improvement.
• Collecting data and spotting trends in free issues for business improvements.
• Fielding calls from the customer service team to resolve customer issues.
• Building presentation material for cabinet and frontal highlighting suggested improvements.
• Creating presentations for the showroom manager meetings to emphasise common errors.
• Effectively communicating with internal departments when conducting investigations.
• Assisting internal departments to collate data and refine the automated compliance reports.
• Working with internal departments and observing manufacturing processes.
• Conducting spot checks to ensuring quality standards on orders pre-delivery.

Qualifications

• Exceptional knowledge of kitchen and bedroom design and installation techniques.
• Exceptional knowledge of guidelines and standards.
• Exceptional organisational skills.
• Exceptional time management skills.
• Excellent communication skills - both written and verbal.
• Excellent people management skills.
• Attention to detail. Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for. Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK's Number 1 place to work! This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story.