Loss Prevention Advisor

The TJX Companies, Inc.; Milton Keynes; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Uniform Provided

Employee assistance program

Associate discount

Service awards

Job summary

TK Maxx in Milton Keynes seeks a Loss Prevention Advisor to help protect products and assets by investigating incidents, providing analysis, and coaching store teams. You will work closely with store colleagues to implement loss-prevention measures while maintaining excellent customer service.

The role combines frontline customer interactions with behind-the-scenes security duties and requires a proactive, self-driven approach.

Qualifications

• Experience in retail security or loss prevention preferred.
• Excellent communication and coaching skills.
• Able to handle difficult situations professionally.

Responsibilities

• Lead investigations and provide analysis to protect store assets.
• Coach and educate store associates on loss prevention best practices.
• Handle external theft situations professionally and safely.
• Balance customer-facing duties with behind-the-scenes security tasks.
• Collaborate with store team to maintain shrink control and safety.

Skills

Loss prevention

Investigation

Customer service

Job description

TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Could you be one of our Loss Prevention Advisors?

As the world’s leading off-price clothing and homeware retailer, we’re all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working in Loss Prevention , you’ll help to deliver our goal of keeping our customers, associates and assets safe. You will work closely with the store team to help protect our product and assets through investigations, analysis and feedback. Together you will aim to deliver effective conflict resolution and ensure loss awareness remains top priority through excellent coaching, validation, influence and support.

Expect a balance of customer-facing activity and working behind the scenes in our stores to carry out the role effectively.

You will also be jointly responsible for educating our store associates on the Loss Prevention agenda and best practices within our stores.

The role will require you to handle external theft situations professionally and safely. With this in mind, you’ll need to be self-driven, engaging, resilient and focused to make a difference.

Experience in dealing with Shrink and Crime Resolution gained within a fast-paced retail security environment is ideal but not essential.

We will of course support you by providing the necessary technical training to be your best in this role. In return, you’ll get an in-depth programme of training when you start.

Are we right for you?

We’re all about helping you develop yourself. The skills you’ll learn working within Loss Prevention will help you be at your best. Plus, you’ll be surrounded by the support of our fun and caring team.

Also as a TJX Europe associate, you’ll enjoy such things as:

Competitive Salary

Uniform Provided

Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you’ll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We’re proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

If you are curious, enjoy helping people, and enjoy delving into the detail with a solution-focused approach, then this is role you won’t just like but love.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:

Unit 94-98 Silbury Arcade TheCentre MK

Location:

EUR TK Maxx UK Store 346 - Milton Keynes