London Retail Security Operations Lead

Mitie Group plc.; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading security services provider is seeking a Security Operations Manager in London to oversee retail security operations. The role involves managing a team of security officers, ensuring compliance with company policies, and delivering exceptional client service. Candidates should possess strong organizational skills, a Frontline Door Supervision License, and ideally hold a Level 3 apprenticeship in management development. A Full UK Driving licence is also required. Competitive benefits and career development opportunities are included.

Benefits

Flexible lifestyle benefits platform

High street discounts

Cycle-to-work scheme

Enhanced pension contributions

Mitie Stars recognition program

Qualifications

• Confident and professional working approach and appearance.
• Ability to build good working relationships.
• Flexible and adaptable with a 'can do' approach.

Responsibilities

• Manage the performance of a designated region and team.
• Maintain and review Assignment Instructions and Risk Assessments.
• Manage recruitment to deliver consistent high service levels.
• Provide training and support to the Officer team.

Skills

Excellent organisational skills

Strong customer service

Excellent verbal and written communication

IT skills to medium level user

Resilient and tenacious

Education

Level 3 apprenticeship in management development

Frontline Door Supervision or Security Guarding License

CCTV Licence

Job description

A leading security services provider is seeking a Security Operations Manager in London to oversee retail security operations. The role involves managing a team of security officers, ensuring compliance with company policies, and delivering exceptional client service. Candidates should possess strong organizational skills, a Frontline Door Supervision License, and ideally hold a Level 3 apprenticeship in management development. A Full UK Driving licence is also required. Competitive benefits and career development opportunities are included.