London Programme Coordinator

Action Tutoring; City of Westminster; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

London weighting

Job summary

Action Tutoring in London is seeking a Programme Coordinator to manage a caseload of up to seven partner schools, oversee tutoring sessions (face-to-face and online) and ensure high-quality delivery and impact.

You will recruit and support volunteer tutors, build strong relationships with school staff, collect data for monitoring and evaluation, and help grow partnerships through proactive stakeholder engagement.

Qualifications

• Strong ability to work independently and with initiative.
• Excellent stakeholder management and communication with schools and tutors.
• Adaptability, resilience and ability to cope with some uncertainty.
• Experience with young people and/or project management in charity or education setting would be an asset.
• Commitment to equality, diversity and inclusion, and safeguarding of children.

Responsibilities

• Oversee the tutoring programme delivery across partner schools, both online and face-to-face.
• Support recruitment and onboarding of volunteer tutors and manage sign-up processes.
• Develop relationships with school leaders and teachers, and share regular updates with stakeholders.
• Collect data for monitoring and evaluation, including attendance and pupil surveys.
• Attend weekly tutoring sessions and drive programme quality improvements using data.
• Support Programme Manager with strategies to retain partners and grow school engagement.

Skills

Independent working

Stakeholder management

Communication skills

Adaptability

Project coordination

Job description

• The London Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school's tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The London Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities., Responsible for the delivery of Action Tutoring's tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring's database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring's operations in their partner schools. The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others: Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You'll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. This position would suit you if you're looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children. You will likely be more successful in this role if you have:

• Experience of working with young people and/or project management.
• Evidence of an interest in education and/or the third sector £30,383 per year (£27,974 per annum, plus London weighting of £2,409)