Logo for Support Worker DARS

Homeless Link; Liverpool; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

Homeless Link is seeking Empowerment Practitioners to support households with complex needs in DARS. You will deliver a range of interventions to build resilience, co-ordinate multi-agency activity and manage a caseload in a busy service.

The role includes CAT skills training, Trauma Informed Care approaches and a commitment to empowering service users. 37.5 hours per week, permanent contract, with rota including earlies, lates, weekends and bank holidays.

Qualifications

• Experience of working with households with a history of domestic violence, mental health, homelessness or substance misuse.
• Experience of Adults and Children Safeguarding.
• At least 2 years’ experience of working within a Refuge or Domestic Abuse support service.
• Experience of partnership working.
• Experience of creative support planning and target setting.
• Experience of support planning using The Outcome Star.
• Experience of formulating risk assessments.
• Experience of resettling individuals into independent accommodation.
• Experience of formulating Risk Assessments and Safety Plans for DA clients.

Responsibilities

• Provide key work support to a caseload and coordinate multi-agency activity.
• Engage with professionals to provide a safe space for support sessions.
• Respond to emergency referrals and/or situations.
• Ensure personalised support considering identified risks and personal needs.

Skills

Domestic violence experience

Mental health

Homelessness

Substance misuse

Safeguarding

Partnership working

The Outcome Star

Communication

Empathy and respect

CPD planning

Interpersonal skills

Microsoft Word

Tools

Microsoft Word

Outlook

Job description

Location: DARS

Salary: £30,000 per annum

Hours: 37.5 hours per week, rota of earlies, lates ad long days, inc weekends and bank holidays

Job Type: Permanent

Shortlisting: TBC

Interview: TBC

Why this role would be great for you

The Empowerment Practitioners (EP) will be skilled in delivering a range of interventions to adults, children and young people to build strength, enhance resilience and encourage progress. The post holder will be responsible for managing a case load of households and will have the primary role of providing and co-ordinating support interventions and multi-agency activity.

All EP’s will undergo Cognitive Analytic Therapy Skills Training (CAT) this will provide a framework for understanding and working with households. Training will also be provided around Trauma Informed Care. These approaches will be used for planning and assessing effectiveness of a variety of interventions and risk management.

Our service is built on values of hope, empowerment, choice, and independence, and we strive to provide children with opportunities to thrive, play, and heal.

What your week may look like

Empowerment Practitioners will be skilled in delivering a range of interventions for Empowerment Practitioners to build strength, enhance resilience and encourage progress. The post holder will be responsible for providing key work support to a caseload and will have the primary role of providing and co-coordinating support interventions and multi-agency activity.

• Working as part of the daytime Support Team
• Ensuring each person will receive personalised support considering their identified risks and personal needs
• Engaging with professionals and other providers to provide a safe space to complete support sessions.
• Providing a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages all service users to engage with support on offer
• To respond to emergency referrals and/or situations.

What We Can Offer You

What can we offer Working with You Matter comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development. For a full list of benefits see here: Careers Page | You Matter.

The skills we are looking for:

EXPERIENCE

• Experience of working with households with a history of domestic violence, mental health, homelessness or substance misuse.
• Experience of Adults and Children Safeguarding
• At least 2 years’ experience of working within a Refuge or Domestic Abuse support service
• Experience of partnership working
• Experience of creative support planning and target setting
• Experience of support planning using “The Outcome Star”
• Experience of formulating risk assessments
• Experience of resettling individuals into independent accommodation
• Experience of formulating Risk Assessments and Safety Plans for DA clients.

KNOWLEDGE

• A working knowledge of providing support
• A working knowledge of Health & Safety issues
• A clear understanding of complex needs support issues such as mental health, homelessness, substance misuse and offending
• Knowledge of safeguarding protocols
• Understanding of how to deal with challenging and chaotic individuals

COMMUNICATION

• Excellent communication, engagement and interpersonal skills
• Excellent administration skills

EMPATHY and RESPECT

• YMCA ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness
• Energetic, dynamic and self motivated

COMMITMENT

• Committed to improving the lives of people with complex needs
• Committed to own personal development and CPD planning

ORGANISATION

• Creative and dynamic approach with the ability to “think outside of the box” when providing solutions
• Energetic, highly motivated with a reputation of being held in high regard by peers
• Excellent interpersonal/ communication skills
• Excellent negotiation/ mediation skills
• Committed to own career development

COMPUTER LITERACY

• Computer literate, competent in working with Microsoft word, outlook, windows

What is a nice to have

• Experience of working within a psychologically informed environment (PIE)
• Experience of Trauma Informed Care and of working in a therapeutic environment
• Knowledge and understanding of Social Care involvement and the steps taken by Social workers to keep children safe, i.e. Child in need/Child protection and EHATS

You Matter is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.