Logistics Specialist - Customs

The TJX Companies, Inc.; Watford; On-site; GBP 40,000 - 60,000; Full time

Job summary

TJX Europe is seeking a Customs Coordinator to manage UK and EU customs activities, working with brokers and internal teams to ensure timely, compliant submissions. You will advise on regulatory changes and support roll-outs across the TJX Supply Chain.

Based at our Watford location, you will collaborate with buyers, suppliers and 3PL partners to drive efficiencies and maintain high standards of compliance.

Qualifications

• Experience with UK/EU customs rules and procedures.
• Proficient in Microsoft Office.
• Strong attention to detail.
• Collaborative team player with stakeholders.
• Excellent verbal and written communication.

Responsibilities

• Coordinate with UK/EU customs brokers for compliant imports/exports.
• Oversee broker queries and liaise with TJX Buyers & Suppliers.
• Build relationships with internal and external stakeholders.
• Identify changes in customs regulations and inform leadership.
• Drive efficiencies, compliance and capabilities in Supply Chain.
• Support roll-out of UK/EU regulations (EUDR, CBAM, ESPR).
• Classify goods using UK/EU trade tariff.
• Lead cross-functional customs projects.
• Present complex regulations to stakeholders.
• Manage 3PL performance and compliance via SOPs and audits.
• Perform other duties as required.

Skills

Customs regulations

MS Office

Detail oriented

Team player

Communication skills

Tools

Microsoft Office

Job description

TJX Europe

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Collaborating as part of a team to manage TJX customs activities in the UK and EU, working closely with designated customs brokers to ensure accurate and timely submission of customs entries. Ensuring compliance with UK and EU regulations, audit requirements, and promoting best practices in customs processes across the organization. Additionally, advising the business on international trade regulations that may impact product sourcing, including potential restrictions and costs.

Key Responsibilities

• Coordinate with UK and EU customs brokers to ensure products are exported and imported efficiently, in compliance with regulations and within expected lead times.


• Oversee the resolution of queries raised by customs brokers, freight forwarders and TJX Buyers & Suppliers.


• Build and leverage strong relationships with both internal and external stakeholders.


• Identify and communicate to leadership emerging customs changes that may impact the business.


• Identify and implement opportunities for efficiencies, increased compliance and expanding capabilities within the TJX Supply Chain.


• Support with the roll-out of new UK/EU regulations, including but not limited to EUDR, CBAM, ESPR.


• Classify goods using the UK/EU trade tariff as required.


• Play a key role in customs-related projects, collaborating with cross-functional teams.


• Confidently present complex regulations to stakeholders at all levels of the business.


• Communicate with and respond to any queries from customs offices.


• Manage 3PL performance through leadtime monitoring and exception management, identifying areas of improvement and driving enhancements through the day to day operation.


• Manage 3PL compliance through clear and robust SOPs, regular review and post entry audits


• Perform other duties as required.

Key Skills, Knowledge & Experience

• Previous experience of UK and/or EU customs regulations and procedures preferred.


• Proficient user of Microsoft Office packages.


• Highly focused with a meticulous eye for detail.


• Confident team player who works collaboratively with a variety of stakeholders.


• Excellent verbal & written communication skills.


• You must have the legal right to work in the country you are applying to.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address

73 Clarendon Road

Location

EUR Home Office Watford GB