Logistics Manager

Hawk 3 Talent Solutions; Burslem; On-site; GBP 45,000 - 50,000; Full time

Job summary

A prominent logistics company in Stoke-on-Trent is seeking an experienced Logistics Manager to oversee a critical customer contract. You will hold full budgetary responsibility and lead initiatives to ensure operational excellence and customer satisfaction. The ideal candidate has over 5 years of experience in logistics contract management, strong financial acumen, and excellent leadership skills. A competitive salary of £45,000 - £50,000 is offered for this permanent office-based role.

Benefits

Competitive salary

Opportunity for career progression

Full autonomy in contract management

Qualifications

• Minimum 5 years' experience in logistics, 3PL, warehousing or supply chain contract management.
• Proven track record managing commercial contracts and customer accounts.
• Knowledge of UK/EU logistics and transport regulations.

Responsibilities

• Manage open-book commercial models and invoicing accuracy.
• Lead contract development and strategic change initiatives.
• Oversee transport functions and subcontractor relationships.

Skills

Commercial acumen

Leadership skills

Financial management

Stakeholder management

Data analysis

Education

Degree in Business, Logistics, Supply Chain, or Transport Management

Tools

TMS

ERP platforms

Advanced Excel

Job description

Logistics Manager

Stoke-on-Trent, Staffordshire ST6

£45,000 - £50,000 per annum

Permanent office-based role working Monday to Friday

About the Role

Hawk 3 Talent Solutions are seeking an experienced Logistics Contract Manager for a company based in Stoke-on-Trent, to take ownership of a key customer contract, ensuring operational excellence, financial performance, and customer satisfaction. This is a senior role with full budgetary responsibility, requiring strong commercial acumen, leadership skills, and the ability to deliver sustainable change across logistics operations.

Key Responsibilities

• Full budgetary and commercial responsibility for the assigned contract.
• Manage open-book commercial models, weekly cost reporting, and invoicing accuracy.
• Lead contract development and implement strategic change initiatives.
• Oversee transport functions, subcontractor relationships, and fleet compliance.
• Chair client review meetings, produce KPI reports, and ensure SLA delivery.
• Drive cost control, operational efficiency, and continuous improvement.
• Ensure compliance with health & safety, legislation, and company standards.
• Recruit and manage colleagues in line with agreed budgets.
• Lead daily team meetings, 1‑2‑1 reviews, and manage escalated operational issues.

Candidate Requirements

• Degree in Business, Logistics, Supply Chain, or Transport Management (desirable).
• Minimum 5 years' experience in a logistics, 3PL, warehousing, or supply chain contract management role.
• Proven track record managing commercial contracts and customer accounts.
• Experience with HGV fleet operations, subcontractor networks, and large-scale distribution contracts.
• Strong financial and commercial acumen, including P&L management, pricing models, and tendering.
• Knowledge of UK/EU logistics and transport regulations.
• NEBOSH or IOSH certification (desirable).
• Excellent leadership, communication, and stakeholder management skills.
• Proficiency with TMS, ERP platforms, and advanced Excel/data analysis.

What's on Offer

• Competitive salary of £45,000 - £50,000 per annum.
• Opportunity to lead a high-profile logistics contract with full autonomy.
• A role that combines strategic leadership with hands‑on operational management.
• Career progression within a growing logistics environment.

Apply today to take the next step in your logistics career and lead a contract operation that makes a real impact.