Logistics Helpdesk Specialist - SC Cleared

Experis - ManpowerGroup; Hatfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Logistics Helpdesk Specialist for a 6-month contract role in Hatfield. Responsibilities include managing core communications across teams, order management, problem resolution, and liaising with customers and couriers. Candidates must possess SC Clearance and demonstrate effective communication, multitasking, and a proactive approach. The position requires a structured and dynamic work ethic, with a pay rate of £18.50/hr. Work hours are Monday to Friday, 9:00 AM - 5:30 PM.

Qualifications

• Current Government SC Clearance is essential.
• Ability to learn quickly and take ownership of tasks.
• Confidence in communication and problem-solving is necessary.

Responsibilities

• Handle core communications for Inside Sales, Projects, and Delivery Management.
• Accurately manage and update orders within the WMCS system.
• Obtain Proof of Deliveries (PODs) and resolve suspended orders.
• Progress logistical claims and arrange necessary carriage forwards.
• Manage relationships with couriers, including tracking and invoicing.
• Process the end-to-end returns cycle and assist with international trade.

Skills

Confident communication

Prioritizing tasks

Multi-tasking

Positive proactive attitude

Job description

A leading recruitment agency is seeking a Logistics Helpdesk Specialist for a 6-month contract role in Hatfield. Responsibilities include managing core communications across teams, order management, problem resolution, and liaising with customers and couriers. Candidates must possess SC Clearance and demonstrate effective communication, multitasking, and a proactive approach. The position requires a structured and dynamic work ethic, with a pay rate of £18.50/hr. Work hours are Monday to Friday, 9:00 AM - 5:30 PM.