Logistics Customer Success Specialist

TIME Appointments Ltd; Felixstowe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading client in the shipping industry seeks an experienced Customer Service Coordinator for their Felixstowe office. The ideal candidate will have a background in shipping and logistics, a passion for customer service, and strong communication skills. Responsibilities include liaising with clients, processing orders, and addressing customer inquiries. This position promises opportunities for professional growth in a supportive environment.

Qualifications

• Experience in the Shipping & Logistics Industry.
• A passion for providing exceptional customer service.
• Strong written and verbal communication skills.

Responsibilities

• Liaising with existing and potential customers.
• Processing orders from bookings.
• Handling customer queries and operational problems.

Skills

Shipping & Logistics Experience

Excellent Customer Service

Communication Skills

Attention to Detail

Motivated and Determined

Job description

A leading client in the shipping industry seeks an experienced Customer Service Coordinator for their Felixstowe office. The ideal candidate will have a background in shipping and logistics, a passion for customer service, and strong communication skills. Responsibilities include liaising with clients, processing orders, and addressing customer inquiries. This position promises opportunities for professional growth in a supportive environment.